For more than 30 years, lea­ding cus­to­mers from a wide ran­ge of indus­tries world­wi­de have trus­ted Metz­ner Maschi­nen­bau GmbH when it comes to com­plex auto­ma­ti­on solu­ti­ons and cri­ti­cal manu­fac­tu­ring pro­ces­ses. Our cut­ting and assem­bly machi­nes con­vin­ce cus­to­mers from the medi­cal and auto­mo­ti­ve indus­tries, among others, through paten­ted and inno­va­ti­ve pro­ces­ses. For exam­p­le, our sys­tems are used for the assem­bly of breathing hoses, truck bra­ke sys­tems or safe­ty-rele­vant sen­sors in auto­mo­ti­ve engi­nee­ring. Anyo­ne who wants to sur­vi­ve as a machi­ne sup­pli­er in the­se are­as must be awa­re of the respon­si­bi­li­ty that would be at sta­ke if the pro­duct qua­li­ty were ina­de­qua­te. Metz­ner Maschi­nen­bau GmbH has alre­a­dy pro­ven seve­ral times that it can meet and even exceed the high qua­li­ty requi­re­ments of its customers.

Sin­ce we are always inte­res­ted in the con­ti­nuous impro­ve­ment of our inter­nal pro­ces­ses and thus also the qua­li­ty of our pro­ducts, we deci­ded to imple­ment a qua­li­ty manage­ment sys­tem at Metz­ner Maschi­nen­bau GmbH at the begin­ning of 2018. Within half a year, it was deve­lo­ped and set up with the invol­vement of our employees. Inter­nal pro­ces­ses were scru­ti­ni­zed and, if neces­sa­ry, adapt­ed. In addi­ti­on, we defi­ned clear respon­si­bi­li­ties and new key figu­res which form the basis for fur­ther decisions.

The next step was to estab­lish the pro­ces­ses defi­ned in this con­text in the ever­y­day work of our 77 employees. After all, what good is a qua­li­ty manage­ment sys­tem if it only exists on paper but is not imple­men­ted in practice?

To ensu­re that the path we have cho­sen meets the requi­re­ments of the ISO 9001:2015 qua­li­ty stan­dard, we under­went the cer­ti­fi­ca­ti­on pro­cess of the inde­pen­dent cer­ti­fier EQ ZERT at the begin­ning of 2019. In audit stage 1 in Febru­ary EQ ZERT audi­tor Micha­el Bol­lin­ger review­ed our QM manu­al, QM pro­ces­ses, QM work ins­truc­tions and QM forms. In the fol­lo­wing audit stage 2 Mr. Bol­lin­ger was on site and took a clo­se look at our pro­ces­ses. His con­clu­si­on: no devia­ti­on from the standard.

The cer­ti­fi­ca­te recei­ved from EQ ZERT in March 2019 now con­firms from an exter­nal body what our cus­to­mers have been bene­fiting from for many years: The com­pa­ny Metz­ner Maschi­nen­bau is the right cont­act when it comes to series machi­nes — but also, or abo­ve all, in rela­ti­on to the deve­lo­p­ment of spe­cial solu­ti­ons for deman­ding projects.